Product details | HOW TO USE | SHIPPING | ORDERS

FAQs

How do I store my sugar wax at home?

Set it down in a cool dry place. Close
jar immediately after use to prevent evaporation which could affect the
consistency. Do not let water or moisture enter your jar of wax.

How long should I heat my wax?

Heat your wax in a microwave for only 10-20 seconds. Do not heat it for more than 30-50 seconds. The wax only has to be warm enough for application. Never apply hot wax on your skin.

Can both men and women sugar?

Yes! Sugar wax is made for ALL bodies of all genders.

Does sugaring hurt?

Any form of hair removal from the root has a level of discomfort. With sugaring,
that discomfort does not last long. It builds up your tolerance by feeling less
pain with regular sessions.

How do I prep my skin for sugaring?

Exfoliate 24 hours before and after sugaring regularly in between your sessions.

Apply powder to your skin to be rid of any form of moisture so the wax can effectively stick to the hairs.

How long do my hairs have to be?

See it as a grain of rice. About two weeks of hair growth for someone switching from shaving

How long does the hair tend to grow back?

This may differ depending on how fast your hair grows. Regrowth may take two to four weeks but every body is different.

How do I clean off excess wax off my skin?

Sugar wax is water soluble. You can rinse
off with warm water or clean with a wet cloth.

Why do I need to use powder before sugaring?

The powder is used to make sure the skin is rid of moisture. If the skins a bit sweaty, the sugar wax may glide over the skin without attaching to the hairs or may simply stick to your live skin.
Always keep your skin dry when waxing.

Is the sugar wax edible?

Yes! But don’t be tempted to eat the whole bottle.
This sugar wax is not made in a factory that makes food.
Do not use it as a spread on toast.



Product details | HOW TO USE | SHIPPING | ORDERS

SHIPPING AND DELIVERY

Where do you ship to?

We currently ship Australia-wide.

International shipping is coming soon!

How much is shipping?

Shipping costs are calculated at checkout based on your location and order size. We offer free standard shipping on orders over AUD 100.

How long will my order take to arrive?

Standard shipping 4-7 business days (Australia-wide)

Express shipping: 1-3 business days

How can I track my order?

Once your order has been dispatched, you'll receive a confirmation email with a tracking link.

Who is your delivery provider?

We primarily ship with Australia Post to ensure reliable delivery.

Can I change or cancel my order after placing it?

If your order hasn't been shipped yet, contact us ASAP and we'll do our best to assist. We reply faster on Instagram.